950k's Privacy Policy
Protecting your personal information is our top priority. Learn how 950k collects, uses, and keeps your data secure.
Introduction and Scope
950k ("we", "us", "platform") operates an online gaming and betting service for users in Bangladesh. This Privacy Policy ("Policy") describes what information we collect when you visit our website 950k.lat or use our services, how we use that information, and how we keep it secure.
By using our services, you are considered to have agreed to the terms of this Policy. Our services are available only to individuals aged 21 and above. If you disagree with any part of this Policy, please stop using our platform and contact our support team.
This Policy works alongside our Terms and Conditions and Responsible Gaming Policy. We may update this Policy from time to time to keep pace with legal or service changes. If significant changes are made, we will notify you through your registered contact details.
What Information We Collect
We only collect information that is necessary for the smooth operation of our services. Below are the types of information we may collect:
2.1 Information You Provide Directly
When you create an account or use our services, you voluntarily provide the following information:
- Full name and date of birth (for age verification)
- Email address and contact details
- National ID or passport information (for identity verification)
- Financial transaction details (bKash, Nagad, Rocket, Upay account numbers)
- Deposit and withdrawal history
2.2 Automatically Collected Information
When you visit our platform, certain information is collected automatically:
- IP address and device information
- Browser type and operating system details
- Pages visited and session duration
- Links clicked and features used
- Information collected through cookies and similar tracking technologies
2.3 Transaction-Related Information
Details of every financial transaction are recorded securely, including deposit amounts, withdrawal requests, bonus usage history, and game activity records. This information is used to monitor financial activity and ensure responsible gaming.
Purpose of Data Use
950k uses your information for the following legitimate purposes:
Service Operation and Improvement
- Creating and managing your account
- Processing and verifying financial transactions
- Personalising your gaming experience
- Resolving technical issues and improving service quality
Security and Compliance
- Preventing fraud, money laundering, and other illegal activities
- Age verification and identity confirmation
- Enforcing responsible gaming policies and helping set personal limits
- Meeting applicable legal obligations
Communication and Support
- Sending important account notifications
- Sharing information about promotional offers and bonuses (subject to your consent)
- Providing customer support and resolving complaints
- Notifying you of service changes or updates
Data Sharing and Disclosure
950k does not sell or rent your personal information to third parties. However, we may share information in the limited circumstances listed below:
4.1 With Service Providers
To operate our services, we work with trusted third-party providers such as payment processors, identity verification agencies, and technology support providers. These organisations process data only according to our instructions and are not permitted to use it for their own purposes.
4.2 Legal Requirements
We may be required to disclose information in response to legal orders, judicial processes, or valid requests from government authorities. Information may also be shared to assist in investigations into fraud, money laundering, or other serious offences.
4.3 Business Transfers
In the event of a business merger, acquisition, or asset sale, user data may form part of the transferred assets. In such cases, we will notify you in advance and the new controller will be bound by the terms of this Policy.
Cookies and Tracking Technologies
Our platform uses cookies and similar technologies to improve your browsing experience and help us operate our services effectively.
5.1 Types of Cookies
- Essential Cookies: Required to maintain login sessions and ensure security. These cannot be disabled.
- Functionality Cookies: Used to remember your preferences (language, display settings).
- Analytics Cookies: Help us analyse platform usage and improve our services.
5.2 Cookie Controls
You can control or delete cookies through your browser settings. However, disabling certain essential cookies may limit platform functionality and you may have difficulty logging in or completing transactions.
Data Security Measures
950k adopts industry-standard technical and organisational measures to keep your personal and financial information secure.
Encryption Protection
All data transmissions are protected by SSL/TLS encryption. Stored sensitive information is kept secure through additional layers of encryption.
Access Controls
Access to your account information is restricted to authorised staff only. Password hashing and two-factor authentication technology are in use.
24/7 Monitoring
Our systems are monitored around the clock to detect suspicious activity. Unusual login attempts or transactions are acted upon immediately.
Regular Audits
Our security infrastructure is regularly assessed through internal and external audits, with improvements made as needed.
While we make every effort to protect your information, no method of transmitting or storing data over the internet can be claimed to be completely secure. We therefore recommend that you use a strong password and change it regularly.
Data Retention
950k retains your information for as long as it is needed to provide services, meet legal obligations, or resolve disputes.
- Active account data: Retained for as long as the account remains active.
- Transaction records: Retained for a minimum of five years to meet financial regulatory requirements.
- Data after account closure: Retained for a defined period for legal obligations and fraud prevention.
- Cookie and analytics data: Retained in line with the applicable cookie's expiry period.
Once the defined retention period ends, your information is securely deleted or anonymised so that individual identity can no longer be identified.
Your Rights
As a user of our platform, you have the following rights over your own information:
8.1 Right to Access
You may request a copy of the information we hold about you at any time. We will endeavour to provide the information within 30 days of the request.
8.2 Right to Rectification
If there are any errors or inaccuracies in your information, you may request a correction. We will generally update the correct information within 7 business days.
8.3 Right to Erasure
In certain circumstances you may request that your information be deleted. However, some information may need to be retained for legal obligations or the legitimate operation of our services.
8.4 Right to Restrict Processing
In certain circumstances you may request that the processing of your information be restricted, such as when the accuracy of the information is in dispute.
8.5 Right to Withdraw Marketing Communications
You may unsubscribe from promotional emails at any time. However, important service-related notifications cannot be stopped, as they are essential for account management.
To exercise any of the above rights, please contact our support team.
Protection of Minors
950k's services are strictly prohibited for anyone under the age of 21. We do not knowingly collect personal information from anyone under the age of 21.
Age verification during registration is mandatory. If we become aware that a minor is using our platform, that account will be closed immediately and all collected information will be deleted.
If you believe a minor is using our services, please notify our support team immediately.
Policy Changes and Updates
950k periodically reviews this Privacy Policy and updates it as needed. Reasons for changes may include:
- Legal or regulatory changes
- New features or changes to our services
- Steps to better protect user privacy
- Following industry best practices
If significant changes are made, we will send a notification to your registered email address and clearly note them on the website. Continuing to use our services after changes have been made will be considered acceptance of the updated Policy.
Contact Us
If you have any questions, concerns, or requests regarding your information or this Privacy Policy, please contact our dedicated privacy team:
Email: [email protected]
Live Chat: 24/7 support available in Bengali
Response Time: Generally within 24-48 hours (Bangladesh Standard Time, UTC+6)
We take every request seriously and aim to respond as quickly as possible. Protecting your privacy is our responsibility.
You can also visit our About Us page and Terms and Conditions page for more information.